top of page


Total Rewards Principle #4: Behavior Follows Design
It’s not the rider’s fault if a bike with square wheels fails to produce the outcome you seek. That is a design problem. Corollary A: Water flows to the lowest point; shape the system. Corollary B: Can you reasonably expect different outcomes than your design was built to produce? A bicycle with square wheels can still move. A skilled rider may even be able to keep it balanced, push it forward, and make some progress. With enough effort, strength, and determination, the bike
Glen
Aug 154 min read
bottom of page