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Total Rewards Principle 5: Use the Right Tool the Right Way
Corollary A: Behavior is not binary; base pay and bonus are not the only tools available to achieve the outcomes you seek. Corollary B: Having only a hammer and a screwdriver in your toolkit is no way to build a stable house. A building does not come together because people simply show up and work hard. It comes together because different tools are used for different purposes. A saw cuts. A level aligns. A tape measure confirms. Scaffolding provides access. A blueprint guides
Glen
Sep 24 min read


Total Rewards Principle #4: Behavior Follows Design
It’s not the rider’s fault if a bike with square wheels fails to produce the outcome you seek. That is a design problem. Corollary A: Water flows to the lowest point; shape the system. Corollary B: Can you reasonably expect different outcomes than your design was built to produce? A bicycle with square wheels can still move. A skilled rider may even be able to keep it balanced, push it forward, and make some progress. With enough effort, strength, and determination, the bike
Glen
Aug 154 min read


How The Overturned Red Card Changed More Than the Game
Image Courtesy of AP Photos Like many sports fans, I've been thoroughly enjoying the FIFA Club World Cup. Like many Americans, though, I'm still trying to make sense of football's seemingly endless rules—when referees intervene, when VAR is used, and how those decisions are ultimately made. That uncertainty took center stage during one of the tournament's most talked-about moments involving USMNT forward Folarin Balogun. After Balogun received a straight red card, multiple me
Glen
Jul 105 min read
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